By accessing this website, creating an account, browsing the catalog, or placing an order, you agree to these Terms and Conditions and to the policies linked from the footer.
Buyer eligibility and intended use
Products are sold only to buyers who are at least 21 years old and purchasing on behalf of a qualified laboratory, research organization, institutional buyer, or other lawful research counterparty. By accessing the catalog or placing an order, the buyer confirms that all products are purchased solely for in vitro or laboratory research use and not for human or animal consumption, clinical use, food use, cosmetic use, household use, or any non-research purpose.
The buyer is responsible for confirming that purchase, possession, storage, handling, and receipt are lawful for the buyer, institution, and shipping destination. We may review, refuse, cancel, or request additional verification for any order where buyer eligibility, intended use, payment authorization, shipping destination, or policy compliance cannot be confirmed.
Product information
Product pages are intended to identify what is being sold: product name, vial size or presentation, price, availability, COA status when applicable, and fulfillment information. Product descriptions are not medical, veterinary, clinical, food, cosmetic, or household-use guidance.
Any COA, lot, testing, or purity information must be read with the corresponding product and batch record. If a COA is pending, unavailable, or not linked for a product, no purity or testing claim should be inferred.
Orders, pricing, and promotions
Prices, availability, shipping rates, taxes, discounts, and promotion terms are shown before purchase when available. Promotions may include limits, minimum order amounts, eligible products, expiration dates, or account restrictions. We may correct errors, limit quantities, refuse orders, or cancel orders before fulfillment when required for accuracy, eligibility, inventory, payment review, or policy compliance.
Payment authorization and security
By submitting an order, the buyer authorizes the applicable payment provider to process the order total shown at checkout. Payment information is handled by secure payment providers, and full card numbers are not stored on this website. Additional verification may be required before an order is accepted or shipped.
Shipping, cancellation, returns, and refunds
Shipping, delivery, cancellation, return, and refund terms are governed by the Shipping Policy and Refund and Returns Policy. Orders that have not yet entered fulfillment may be eligible for cancellation review. Once an order has shipped, return eligibility is limited by product integrity, authorization status, and the published return process.
Contact support before filing a payment dispute so damaged, missing, incorrect, delayed, or otherwise disputed orders can be reviewed through the published support process.
Account responsibility
Buyers are responsible for accurate account, billing, contact, institution, and shipping information. Buyers may not use false information, unauthorized payment methods, reshipment schemes, or another person or organization to bypass eligibility, destination, or intended-use requirements.
Limitation of liability
Products are supplied solely for qualified laboratory research use. To the maximum extent permitted by law, we are not liable for misuse, unauthorized resale, unlawful receipt, handling outside appropriate research controls, or any use inconsistent with these Terms.
Related policies
Your use of the website is also governed by the Privacy Policy, Shipping Policy, Refund and Returns Policy, and Research Use Only Policy.